Do you allow price adjustments?
No, each dress has a standard minimum price and depending if there is an added petticoat desired the price may increase.
What not to wear?
You will need to arrive to your appointment without fake tan and minimal make-up.
What should I bring to the appointment?
You will need to bring your bridal shoes or shoes of exact same height. Nude underwear or undergarments to suit your dress choice.
Don’t bring too many guests
We ask that you bring no more than 2 guests with you to each fitting. It’s a good idea to bring with you someone who’s opinion you value and trust.
Purchase to delivery time
All gowns have a 3- 6 month turnaround time from when the 50% deposit is made. You will receive monthly updates on your gown and an estimated delivery date at the time of deposit payment.
What dress sizes do you offer?
The Bride dress sample will be in a size 6 and a range of bodices will be available in your size to try at your first fitting. <Company name> offers size 4-16 AUS. We follow our ready to wear dress sizes and recommend knowing which size you take. Please view our sizing chart for specific measurements and further information.
Can I choose to modify the gown?
Authenticus has decisively designed the collection in house with specific design details. Authenticus Bride is made to order and we do not facilitate any modifications or changes to design.
How long is the appointment time?
Your appointment will be a maximum of 1 hour.
How far in advance should I book an appointment?
The more notice you give us the more likely we will be able to accommodate your desired date. Our consultations and appointments are scheduled on Mondays and Wednesdays, resulting in limited availability at short notice.
What are my options if appointments are fully booked within my desired timeframe?
Please don’t hesitate to get in contact with us regardless. We can add you to the wait list and will be in contact as soon as an appointment is available.
What happens if I am late for my appointment?
Due to the limited days we offer appointments, we cannot accommodate additional time for scheduled consultations. We ask our brides and guests to arrive with time to spare.
What happens if I need to cancel an appointment?
Please note any appointments cancelled less than 48 hours in advance will result in the forfeit of your consultation fee.
What if I can’t schedule an appointment or live too far away?
If you are unable to attend an appointment and would like to order one of our Authenticus Bride dresses, please contact email@example.com. You will be presented with a form to fill in with your standard size, measurements and terms and conditions. Once a 50% deposit is made, your chosen dress will be made especially for you in your size. Once complete and the balance payment including all freight related fees have been paid your dress will be sent to you. Please note no Authenticus Bride dresses are returnable under any circumstances.